Replacing a Smart Array Controller on a ProLiant DL380 G5 Server


By Dylan Kerling – Velocity Tech Solutions

Hi.  Today, I am going to be talking about replacing a failed Smart Array controller on a DL380 G5.

Fig. 1Smart Array Controller

First things first, power off your server entirely and open the lid.  Locate the Smart Array card, near the back of the case, sitting in one of the PCI slots. It should look something like this (Fig. 1).

Fig. 2Detach the two SAS Cables

Once you have found the card, lift the blue tab that is locking it in place.  Detach the two SAS cables running to the front of the case from the top of the card (Fig. 2) and don’t forget to note which cord is which when attaching them to your new card.  If your machine is running battery-backed cache, make sure to detach the battery cable from the cache module shown in (Fig. 3).  Lastly, lift the card completely out of the slot.

Taking your new card, you will insert it directly down onto the socket and flush with the back of the machine.  It should secure in place, allowing you to lower the blue latch, fully securing it into the machine.

Fig. 3Detach Battery Cable from Cache Module

You will reattach the two SAS cables that are running from the front of the machine to the card.  Insure they are in the same slots as they were in with the last card.  Lastly, reattach the battery wire to the cache module and reseal the machine.

Now that we have the card replaced, we will be powering on the machine again.  As it’s going through post, you should see “initializing smart array controller” come up as one of the first parts of post.  After this is done initializing, you should see a couple different options.

Fig. 4Smart Array Firmware Screen

Hit F8 and you should arrive in the Smart Array firmware which will look something like this (Fig. 4).

Fig. 5View Logical Drive

Select the second option (View Logical Drive) and you should arrive at a screen like this (Fig. 5).  Make sure it says “OK” for status as shown in Figure 5.

Assuming all went as it should, exit the firmware and it should then boot right into your logical drive as it would’ve prior to the failure.

Hopefully you find this article helpful and informative in replacing your failed Smart Array controller on your DL380 G5 Server.

Feel free to call us at 888-784-2088 or visit our website anytime at www.velocitytechsolutions.com

2 thoughts on “Replacing a Smart Array Controller on a ProLiant DL380 G5 Server

  1. Gábor says:

    Hi,
    I would like to replace a RAID controller in a HP ML370 G5. Currently it has Smart Array E200. If i replace it with a P400 card, will it work without any rebuild?

    Regards Gábor

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